Credits: 3 (3-0-0)

Description

Module I : Emerging management paradigms: Total Quality Management, Business Process Reengineering, Learning Organisation, World Class Organisation, Flexibility in Management. Concept of systemic flexibility. Liberalisation, Globalisation and change. New Organisation forms.

Module II : Concept and dimensions of Systemic flexibility. Managing paradoxes. Methodology and tools of flexible systems management. Underlying values, and guiding principles, Case Analysis using SAP- LAP framework. SAP-LAP models and linkages.

Module III : Flexibility in functional systems, Information Systems flexibility, manufacturing flexibility, organisational flexibility, financial flexibility, and strategic flexibility. Linkage of flexibility with organisational performance.